30 day money back guarantee

phone numberCall: 800-687-5199

contact usContact us

Shipping & Delivery

Rental Shipping & Delivery Information

National Shipping? No problem! 

Rentals are available nationwide.  Tables and chairs ship from Chicago to your designated location via FedEx Ground, or in an emergency via FedEx Express.  We will accommodate other carriers upon request if pre-arranged.  Tables and chairs ship insured with this reliable national carrier.  If economy is your goal, we can work with Yellow transportation for even more affordable shipping.

Pickup and Drop-off Policies & Guidelines

Our professional-use tables and chairs may be picked up and dropped off slightly before or after paid rental days, with the extra transportation allowance of no more than 12 hours.  Extra allowance may not be available if the equipment is scheduled for another rentals.  If drop-off and pickup times exceed a pre-approved window additional day or days will be charged.

A customer pickup can be arranged for rental orders that are placed for 3 or more rental items or 3 or more rental use days.

Event Transportation Services

We ship nationally and have developed proven and reliable programs with our carriers to ensure the highest quality service available at reasonable rates.  We can also work with Chicago land area carriers for local trade shows, hotels, expos and events.  Most trade shows offer transport services, so you may want to ask your trade show administrator if you plan to use the equipment for this type of event.

Rental Shipping Policies & Guidelines

In the event your rental requires shipping to your location, The day of pick up and the day the product is tendered to the carrier for return are free rental days.  We offer this as a way to reduce our customers rental costs while your equipment is in transit.  You can expect the equipment to  to be shipped anywhere in the lower 48 states in 1-4 business days (Not including the day of shipment).  We will provide an exact estimate of transit time with your rental estimate.

While we highly recommend using our preferred carrier, FedEx, due to the systems and processes we have established with them, we will accept return shipping via an alternate carrier on an exception basis.  We very strongly recommend fully insuring tables or chairs that you rent and use a local carrier to handle.  Equipment must be returned without damage to avoid repair fees. 

Shipping Time Estimates from our Chicago Warehouse (Main Hub)

1-Day FedEx Ground service to: Illinois, Indiana, most of Michigan, most of Wisconsin, most of Iowa, and part of Minnesota,  Missouri and Kentucky.  For a map of 1-day services, review our Shipping and Delivery map.  This is for shipments from our main warehouse in the Chicago area.  Some inventory is also in Las Vegas, and depending on the type of equipment and size of your order, we may also have one day service to Nevada, California, Utah, Arizona, Idaho, and other western states.

2-Day FedEx Ground service to: New York, Pennsylvania, most of Ohio, West Virginia, most of Virginia, most of North Carolina, most of South Carolina, most of Georgia, most of Alabama, most of Arkansas, most of Missouri, some of Oklahoma and of Texas, most of Kansas, part of Nebraska, most of South Dakota, most of North Dakota, most of Minnesota.  For a map of 2-day services, review our Shipping and Delivery map.

3-Day FedEx Ground Service to: Maine, Vermont, Massachussetts, upper New York, Rhode Island, part of Virginia, North Carolina, and South Carolina, Florida, southern parts of Georgia, Mississippi and Alabama, Louisiana, most of Texas, parts of Okalhoma, Arkansas, Kansas, Nebraska, South Dakota, North Dakota, Wyoming, Montana, Idaho, Utah, Colorado, New Mexico, Arizona, and part of Nevada and Idaho.  However, we have some inventory in Las Vegas, and can ship to many of the western states now in 1-2 business days.

Rental & Retail Orders

Shipping Carriers

When buying or renting from us, your item will be shipped with the least expensive or more appropriate carrier.  Most often, we ship with FedEx. If you provide a PO Box, we are happy to ship it US Postal Service mail.

Domestic Orders

  • Domestic orders in the USA are shipped either by US Postal Service or FedEx Ground. 
  • Shipping time information for FedEx Ground is provided below.
  • FedEx Ground business days are Monday through Friday (excluding holidays).
  • FedEx Home Delivery business days are Tuesday through Saturday (excluding holidays).
    Example: A package shipped via FedEx Ground on Monday with a transit schedule of 2 business days, (not including the day the package is shipped) would be expected for delivery on Wednesday. A package shipped on Friday with a 2-day transit schedule would be expected for delivery the following Tuesday.
  • Express service is also available, and is an option for most items during checkout.  We use FedEx Express most often, but can also send items with USPS Express, UPS Express, or DHL Express.  If you have a question about shipping express, please don't hesitate to contact us

International Orders

  • International items are shipped most often via US Postal Service to avoid additional customs handling by ground carriers. 
  • We will work with your requests for international shipping whenever possible, including working with alternate carriers.  Please note that we are very cautious about fraud for international shipments, and may require payment via wire transfer to work with alternate carriers.

FedEx Ground Shipping Zone Map from Chicago

These are the travel days from us to you.  MassageTableRentals.com does not charge rental fees for the pickup and drop off days for rental equipment. 

MassageTableRentals.com FedEx ground Map from Chicago


 
This map illustrates service schedules in business days as of April, 2008 for FedEx Ground shipments
Please note:
 
  • The map above is a general representation of transit times for FedEx Ground shipments to commercial destinations. In limited areas, transit times may differ between shipments to commercial and residential destinations. For specific transit time information from one ZIP/Postal code to another, pleasecontact us.

FedEx Ground Shipping Zone Map from Las Vegas

These are the travel days from us to you.  MassageTableRentals.com does not charge rental fees for the pickup and drop off days for rental equipment. 

MassageTableRentals.com Map from Las Vegas Warehouse

 
This map illustrates service schedules in business days as of April, 2008 for FedEx Ground shipments
Please note:
 
  • The map above is a general representation of transit times for FedEx Ground shipments to commercial destinations. In limited areas, transit times may differ between shipments to commercial and residential destinations. For specific transit time information from one ZIP/Postal code to another, pleasecontact us.